We are The Sirius Hotel Group. Experts in the hotel sector. Trusted by owners and shareholders to deliver great brands, exceptional guest feedback and excellent returns.
The Sirius Hotel Group is a specialist hotel management operating company with a passion to deliver heartfelt hospitality in city-centre locations.
Formerly Resident Hotels Ltd, we currently have nine hotels in our portfolio. We manage and operate The Resident in three excellent locations in London – Covent Garden, Soho and Victoria – Liverpool and Edinburgh, and manage Four Points Flex by Sheraton in Cardiff, Dundee, Edinburgh, and Newcastle under a franchise agreement with Marriott International.
With extensive sector expertise and first-hand experience in hotel design, development, operations, asset management, and project delivery, we are uniquely placed to understand every aspect of the hotel sector. As we look to the future, we are committed to continuing to drive growth for our owners and investors and increasing return on investment.
We're Different
The Sirius Hotel Group manages and operates a growing portfolio of award-winning city-centre hotels that consistently achieve high net promotor scores and primary spots on guest review websites, underlining our commitment to guest satisfaction.
The Sirius Hotel Group has a proven track record in the hospitality sector. From creating hotel brands to managing hotels and teams that curate and deliver exceptional experiences for our guests and generating measurable results and strong returns for our partners, investors, and owners – it’s what we do.
We have established a trusted and credible reputation in the hotel sector. We forge long-lasting business relationships and attract high-quality talent to our teams. We place high value on guest feedback, reviews and ratings, which are key to measuring how we are perceived and are valued.
Our management team promote and deliver a culture where every team member is invested in our mutually beneficial business outcomes and empowered to implement change. Our operational strategy is emotionally connected to guest experience and team experience yet is rooted in referable and measurable data insights and KPI’s.
We provide a successful operational platform and an empowered cultural environment for our hotels and teams where there is mutual respect, allowing us to only to meet guest expectations, but to exceed them. Our guests and teams come first, always, and offer a personal service that is thoughtful, caring, attentive, welcoming, respectful and sincere.
We build long-lasting relationships with experienced owners, investors, and partners who understand the sector and our business, and who share our goals and values. We work together with openness and integrity to achieve our shared commercial goals and business objectives.
Through our proven track record, and a commitment to transparency, we work together to optimise the return on our assets. We are proud to deliver clear value propositions and well-defined business plans and models with realistic financial projections.
Solutions That Drives Results
We manage hotels with a focus on reputation, loyalty, and exceptional guest experiences. We select the right locations, maximise asset performance, and tailor services to deliver strong returns for owners, partners, and investors.
We offer integrated hotel management, operations, revenue, sales, marketing, IT, analytics, people, and finance, with HMAs that define roles to maximise performance and return.
Our leadership team excels in site selection, planning, and negotiation, supporting hotel openings with studies, performance metrics, design, brand, compliance, and operations.
We create brand strategy reflecting identity and values to attract guests and drive repeat stays. Our marketing team build and maintains reputation with clear vision and purpose.
We invest in our people – training, mentoring, and developing a talented team to deliver excellence for our guests while celebrating each individual’s unique contributions.
Guest feedback and brand reputation guide all we do. We redefine heartfelt hospitality through guest insights and data, using feedback to continually enhance the guest experience.
